Click on the links below for the answers to these commonly asked questions. If your question isn't listed, please
contact us
. We'll be happy to help you with any questions or concerns you may have.
ORDERING FAQ’s:
How do I place an order?
How do I pay for my order?
How long does it take to receive my order?
Do you take overseas orders?
ARTWORK FAQ’s:
What kind of artwork files do you accept?
How do I get my artwork to you?
My artwork needs some "touch-up." Is there a charge for that?
I don’t have a design. Is there a charge to make a design for me?
I have several designs, do they all add up as 1 order?
GARMENT SIZES/COLORS FAQ:
Do you offer "youth" sizes?
Do you offer 2X, 3X, 4X, etc. size shirts?
Can I mix the shirt sizes in my order?
Can I mix the shirt types in my order (t-shirts, sweatshirts, golf shirts)?
Can I have different ink colors on different color shirts?
PRINTING FAQ's:
If I reorder, do you keep my artwork or screens?
Will the printing fade on my shirts after a few washings?
My design has PMS colors, can you match them?
What is the largest size that can be printed on a T-Shirt?
I already have shirts. Will you print on them?
GENERAL FAQ’s:
Where is Screen Art LLC. located?
How long has Screen Art LLC. been in business?
Do the prices of the products become lower when I buy larger quantities?
Do you accept purcahse orders?
Do you offer "wholesale" or special prices to the "trade," schools, or non-profit organizations?
Can I get less than the minimum order?
Do you sell "blank" or "unprinted" items?
Do you sell screen printing equipment or supplies?
If there is a problem with my order, what do I do?